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Pankaj Dobhal
Senior Vice President - Digital Ops
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January 5, 2025
https://lnkd.in/gnyeFHJA How expertise in leadership, while advantageous, can trigger pitfalls such as suppressed curiosity and overconfidence in problem-solving. Sydney Finkelstein, a leadership expert, highlights the importance of humility and open-mindedness as critical traits for effective leadership. The discussion emphasizes emotional intelligence, ambition, and listening skills through research-based strategies for leaders to overcome the "expertise trap" and continually foster growth. Key Points Expertise can hinder effective leadership by reducing curiosity about new developments. Overconfidence in problem-solving due to expertise can lead to blind spots for leaders. Humility and open-mindedness are essential traits to supplement expertise. Emotional intelligence plays a vital role in balancing ambition with humility in leadership. Listening skills and willingness to learn from others help mitigate the expertise trap. Finkelstein proposes actionable strategies, rooted in research, for cultivating humility as a leader. Leadership success involves fostering collective growth and unlocking potential in teams.
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January 5, 2025
🌟 Celebrating 25 Incredible Years at Genpact! 🌟 Reflecting on 25 years at Genpact fills me with immense gratitude and pride. This journey, shaped by a culture of learning, amazing mentors, coaches, 50+ Senior client leaders, team, hard work, & learning from failures, has been extraordinary. I am thankful for visionary leaders who empower and drive change. The wisdom & vision of my mentors, clients & support of team have been key to my success. 🌍 Global Immersion: I have been fortunate to work across Europe, the US, and Asia, and within India, experiencing enriching cultures. The legacy of GE, especially GE Capital, taught invaluable lessons that businesses can still learn from. 📜 Historic Changes: Since 1999, witnessed events that shaped our world, from Y2K’s foresight and planning, September 11’s resilience and unity, the Global financial crisis’s prudence, Brexit’s strategic agility, and COVID-19’s innovation and resilience. Celebrating India's World Cup and Olympic gold wins reminded us of teamwork and perseverance, while leadership changes across countries highlighted the power of adaptive leadership. 👥 Evolving Teams & Mindsets: seen our teams grow into leaders, embracing changes brought by generations X, Y, Z, and Alpha. Today, we lead with Domain-led Lean Digital Transformation, AI First, client partnerships, business value, EVP, ESG, and climate change initiatives. Working on the R2R domain has been especially rewarding, as we've built a world-class team. 🔄 Transformational Experiences: Witnessed major acquisitions, mergers, and restructuring, creating shared services from scratch and converting captives to solve client challenges, teaching me adaptability and strategic thinking. Seeing clients amazed by once-impossible transformations proved that determination and collaboration achieve extraordinary results. "Even the impossible says I M POSSIBLE." Delivered business value beyond cost reduction, ensuring sustainable growth. Tackling change management is challenging but rewarding. 🎉 Fun & Engagement: We've had so much fun growing together, exploring new territories, taking risks, & learning continuously. Playing cricket, soccer, badminton, and chess in employee engagement events and winning trophies has been a personal highlight. Trekking the Himalayas, witnessing Mt. Everest from base camp and top mountains, running marathons across India, including Ladakh, have been incredibly fulfilling. These moments of camaraderie & personal achievement have enriched my journey. 💖 Gratitude: Heartfelt thanks to my incredible team for always standing by me. Your dedication and resilience inspire me daily. Special thanks to my mentors & visionary clients for their guidance and trust, which have been crucial to success. Thank you, Genpact, for providing a nurturing environment to grow and flourish. Looking ahead, I’m excited about the future and its endless possibilities. Here’s to our continued journey of growth, learning, and success together!
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July 21, 2024